We only collect what we need to help you learn.

1. Who controls your data

HomuFix Guide is the controller for personal information collected through this educational platform. We are based in Ireland and handle learner information in line with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

Clear answers matter. If a privacy question is specific to your account or community activity, contact us and we will explain the position in plain English.

2. Data we collect

We keep the information needed to provide a useful learning service. The amount depends on how you use the site.

• Account details: your email address and the account information you choose to provide when you enrol or ask for support.
• Learning activity: course access, lesson progress, saved preferences, and records needed to keep your account working.
• Community contributions: practical notes, questions, and other posts you decide to share. Community participation is optional.
• Messages: the content and contact details included when you email our support team.
• Technical information: limited device, browser, and security information used to protect the website and understand basic service performance.

3. How we use learner data

We use personal information for defined purposes. We do not sell personal data to third parties.

• To create and maintain your learner account.
• To provide course access and remember your learning progress.
• To answer support requests and send service messages about your account.
• To moderate community contributions and maintain a respectful learning space.
• To identify suspicious activity, protect the website, and investigate security issues.
• To improve lessons and site performance using limited, grouped information where possible.

Our legal bases

We process account information because it is needed to provide the service you request. We use consent where the law requires it, including optional analytics or marketing messages. We may also process information where we have a legitimate interest in keeping the platform secure and improving its essential features.

4. Cookies and analytics

Some cookies are needed for sign-in, security, and basic site operation. They help the platform remember a session and protect account areas.

Optional analytics cookies are used only after you give consent. They provide grouped information such as visited pages and general device type. You can change your choice through the cookie controls available on the website. Turning off optional cookies will not remove your account.

5. Storage, sharing, and security

Learner account information is hosted in Ireland. We use access controls, encrypted connections, limited staff permissions, and routine security checks to protect it against unauthorised access, loss, or misuse.

We share information with service providers only when they need it to support the platform, such as hosting, account email, payment processing, or technical maintenance. These providers must follow our instructions and protect the information they handle. We do not sell learner data.

How long we keep information

We keep account information while your account is active and for a reasonable period afterwards where it is needed for legal, security, or record-keeping purposes. We remove or anonymise information when it is no longer needed. Community contributions may remain visible in an anonymised form if removing them would disrupt a shared discussion.

7. Changes to this policy

We may update this privacy policy when our service, suppliers, or legal duties change. The date at the top shows when the page was last reviewed. Material changes will be explained through the platform or by email where appropriate.

Read it plainly. Ask when unsure.